TKB Associates makes scanner support and maintenance for document imaging and storage equipment easy. With a preventive maintenance plan in place for your scanners, you'll extend the life cycle of your equipment, reduce downtime and repair costs by eliminating problems before they occur. When you need to repair your equipment, it can be handled quickly with either our on-site repair service through our Customer Support Center or our next-day replacement plan.
Return-to-Depot Repairs
You have just one phone number to call for all of your needs. We'll repair and return your equipment to you in like-new condition. Our repair facility features the latest in diagnostic tools and has an endless inventory of spare parts, which enables our technicians to quickly repair your scanner. We also have consumable kits, refurbished units and a rental program to serve you.
Next-Day Replacement Plan
With our Advance Exchange program, you place one call to our team of experts. They will ship you the same document imaging equipment for next-day delivery.
Customized Maintenance and Support Plans to Meet Your Needs Including:
On-site support - 24 x 7 x 365
Next-day replacement plans
Scanner repairs
Repair credit program for organizations with multiple geographic locations
Post-warranty plans
Consumable and cleaning kits
Spare parts
Preventive maintenance visits
Installation and training for large equipment
Scanner Consumable Kits
Scanner Consumable Kits are designed to improve scanner maintenance by combining operator-replaceable consumables items and cleaning supplies in one, convenient kit.
Currently, we offer over 30 different manufacturer-specific scanner Consumable Kits in all, including kits for BÖWE BELL + HOWELL, Canon, Fujitsu, Kodak, Panasonic and Ricoh. Each kit includes only those components necessary for easy, operator replacement, and is supported by a manual containing complete instructions. Consumable Kits are even supported by a toll-free number that connects the operator with a service technician in the event problems are encountered.
Please contact us for additional information or pricing.
TKB Associates, Inc. 9459 Enterprise Drive Mokena, IL 60448 (708) 478-4100 Fax: (708) 478-4167
